Are you selling Toshiba telecom systems today?

While the recent announcement of Toshiba’s troubles has shocked the telecom industry, it should be noted that Toshiba’s woes have not been because of difficulties in their telecom division, but to significant losses in an ill-advised venture into the nuclear industry.

The Toshiba telecom product is a solid product and has a loyal following. Unfortunately, this recent turn of events make it necessary for many resellers that are heavily invested in installing and supporting Toshiba phone systems to look to protect their customer base and add a new manufacturer to their product mix.

At CTD, we represent several top manufacturers and can help you make decisions on what product will serve your customers’ best interests going forward. Because we also carry PoE switches and peripherals, IP paging and other products that support IP PBXs, we are a one-source solution for professionals who don’t have time to juggle multiple suppliers. Call us to see how we can work together and schedule a one-on-one meeting to look at your options. From a five phone digital solution to hosted IP to 30,000 line industrial strength systems, we can help. Make our solutions your competitive advantage.

Computer Telephony Distributing Signs on as a Master Agent for Zultys to Sell the Cloud Services Solution

Sunnyvale, CA, March XX, 2016—Zultys, a leading provider of innovative unified communications solutions that empower businesses to collaborate effectively, announced today the formation of a strategic partnership with Computer Telephony Distributing (CTD) as a master agent for Zultys’ Agent Channel program.

“Our experience working with CTD has been a pleasure for both sides, and we are excited to embark in another direction with CTD and their customers by offering them the power of Zultys Cloud Services,” said Justin Bush, Vice President Agent Sales at Zultys.

“As Zultys longest standing Distributor, the depth of our knowledge in sales and support is unmatched.  The fact that the Cloud Services option is exactly like the customer premise product, it gives CTD and Zultys a much stronger offering than generic hosted platforms without features,” said John Groce, Vice President of Sales at CTD.

“Our mission is to provide complete solutions and support in order to assist our resellers get on and off the install while making a profit!  The Zultys Cloud solution is an important addition to continue to assist our customers’ growth,” said George Richardson, CEO of CTD.

Zultys Cloud Services offers industry leading communication flexibility through powerful features like integrated voice, IM, email, presence, find me–follow me, call recording, contact center, voicemail and much more. Cloud Services Solution has received high honors in 2016 having been named Product of the Year by Customer Magazine and Internet Telephony Magazine.

About CTD:
Computer Telephony Distributing (CTD) is a national value-added distributor providing complete telecommunication solutions for you and your business while offering 30 years of traditional telecommunications and networking experience. Along with our experience, our team supplies resellers with the latest in IP/PBX technology and cloud services. In addition we provide full service sales and technical support, product warehousing and fulfillment, and reseller oriented professional services. Our mission is to provide complete solutions drawn from world class manufacturers that give our resellers a competitive advantage in the marketplace. To learn more, visit www.ctdconnect.com.

CTD Contact:
John Groce
864-527-9611
jgroce@ctdconnect.com

About Zultys:
Zultys is the global provider of a true all-in-one unified communications solution. Innovative, reliable and scalable, Zultys IP phone systems integrate voice, video, data and mobility — in a single premise based appliance or in the cloud— to optimize collaboration for businesses of all sizes. Zultys delivers a powerful, feature-rich communications system that is easy-to-use, deploy and maintain. Zultys is headquartered in Silicon Valley with offices around the world. To learn more, visit www.zultys.com.

Zultys Contact:

Lina Agranonik
408-328-0450 x 749
lina.agranonik@zultys.com

Telstrat and CTD Connect

Dallas, TX and Greenville, SC (March 15, 2016) — Computer Technology Distributing and TelStrat International, Ltd. announced today that they are partnering to provide complete solutions for call recording and workforce optimization for compliance recording and customer service contact centers as cloud services.

Engage WFO is a complete software solution for customer call recording and workforce optimization in contact centers of every size. It provides tools for service quality assurance, agent performance improvement and workforce management, as well as analytics and reporting. Engage WFO improves customer experience and satisfaction while containing costs and increasing productivity to drive business success.

“We are very pleased that CTD is providing our award-winning Engage WFO to contact center and compliance recording customers via cloud services.  We specialize in helping partners meet customers’ needs for compliance recording and customer contact center workforce optimization,” said TelStrat CEO Bob Carroll. “Engage WFO Release 5 provides advanced capabilities that underscore our responsiveness to users’ needs for efficiency advantages through continual innovation, now more cost-efficiently through cloud services.”

Engage WFO received the 2016 CUSTOMER Magazine Product of the Year Award that recognizes vendors for advancing call center, CRM and teleservices industries. The award highlights products which enable users to meet and exceed expectations of customers. The 18th Annual Product of the Year Award winners are published the 2016 January/February issue of CUSTOMER magazine.

About TelStrat International Ltd

TelStrat develops comprehensive call recording and workforce optimization (WFO) solutions. Engage WFO features award-winning technology for capturing customer interaction, knowledge-mining call content, maximizing agent performance, and streamlining workforce management. Over two decades of experience, more than 3,300 customers and hundreds of thousands of users worldwide attest to TelStrat’s unwavering dedication to customer service and support. TelStrat offers Engage WFO exclusively through global reseller partners, namely Westcon. www.telstrat.com

About Computer Telephony Distributing

Computer Telephony Distributing (CTD) is a value-added distributor of industry leading telecommunications products. CTD provides complete telecommunication solutions for you and your business while offering 30 years of Unified Communications experience. Along with our experience, our team supplies resellers with full service sales and technical support, product warehousing and fulfillment, and reseller oriented professional services.

 

TelStrat contacts:

 Tamer Akture
Channel Manager
Direct: 972-543-3525
Cell: 708-334-7208