Combined with EdgeMarc routers and EdgeConnect switches, the EdgeView VoIP Support
System allows service providers and enterprises to deliver the best possible support
at the lowest cost. Several operators have seen a marked improvement in installation/configuration
time, call resolution as well as a reduction in hard operational costs.
Key features include:
- VoIP network troubleshooting and monitoring
- Passive call quality monitoring using Mean Opinion Score (MOS) and other statistics
- VoIP signaling capture and analysis
- Online knowledgebase with troubleshooting tips
- Automated Plug & Dial setup of CPE devices including IP phones, LAN switches
and EdgeMarc routers
- Image management and group upgrades for multiple Edgewater devices
- Optional Multi-tenant capability
- Custom and standard interfaces to leading feature server products and existing operations
systems
The EdgeView system scales with the Service Provider or Enterprise and is available
in a redundant, high availability carrier-grade form factor.
Downloads
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