Quick hitter on how to connect an Engenius SIP DuraFon to an Allworx Server.
Hi, my name is Ryan Powell and I’m one of the support technicians at Computer Telephony Distributing. And today I would like to walk you through setting up a few Engenius DuraFon SIP handsets on an Allworx PBX. Before we do any programming on the systems, we will first need to pair the handsets to the base station.
This can be done by pressing and holding the registration button on the back of the unit until a registration tone is played. At this point, from the phone menu, we can select option 7 then 1 and a confirmation tone will be played. Repeat this process for any additional handsets that will be added to the base. Note that the first handset that ships with the base station comes pre-paired out of the box.
We can now move to the programming portion.
Let`s begin with the Allworx server. Once logged in, click the handsets link on the main screen. Next, click “Add New Generic SIP Handset” at the top. The required fields are the description, in this case we will set it to DuraFon SIP, and the login ID. This will need to be changed later so for now, set it to “ChangeMe”. The number of lines corresponds to the total number of handsets that we will be using with this base. In this case, we will use two phones so we will set the number of lines to two. Next, copy the password into Notepad, so that we can use it later when programming the base station. Once these changes are made, click “Add” at the bottom and you will be redirected to the main handsets page.
You should see two new DuraFon SIP handsets however, the first handset will have a login ID of “ChangeMe”. We want this to match the user ID so click “Modify” next to it then set the Login ID to match the User ID, in this case, *5100.
Once the owner has been set and the Login ID has been changed, click “Update” and you will be redirected once again to the handsets page. You will now see that the first registration has been assigned to User 1 and the Login ID now matches the User ID. You will now want to modify all of the additional registrations that were created and change the password as well as assign the User ID to each one of those registrations. The Allworx does not create the same password for each registration so you will want to modify each one of them individually.
Click “Modify” next to the second registration, set the owner, in this case User 2, verify that the Login ID matches the User ID, click the “Make New Password” link, and copy this new password into Notepad.
Once the changes have been made, click “Update” to apply the changes. Now that the configuration is done in the Allworx, let’s browse to the Engenius base station.
The default IP address is 192.168.1.156. You may have to statically assign your computer to that network to access it. The default username and password are “admin”. The base station can be configured to pull a dynamic IP address via DHCP. This is set under “System” and “LAN”. Set the mode to Dynamic IP and click “Apply”. Once the change has been made, the base station will pull a new IP address from your DHCP server. You can now configure your computer to obtain an IP address automatically via DHCP and an IP scanning program such as Advanced IP Scanner or Angry IP Scanner can be used to find the DuraFon SIP base’s MAC address and IP address.
Login to the new IP address, then browse to “VoIP” and “Basic” then set the VoIP Server IP to the Allworx Server IP address. All other changes can stay the same. Then, click “Apply” at the bottom. Now, click the “Account Setting” tab and edit the first number in the list. Set the SIP number to the first *5100 number of the first registration, in this case, *5100. The display name corresponds to the User and the “Auth” name is the same as the SIP number. The password will be the same password created previously in the Allworx for *5100. Then, click “Enable” for Account Active and “Apply”. At this point, the DuraFon handset should register through the Allworx. Repeat the process for all additional handsets that you have added to the base station.
Once all configuration changes have been applied, you can then browse back to the Allworx handsets page, refresh the page, and you will be able to see all of the new registrations current in the Allworx. This is indicated by each handset having an “Expires by” date.
At this point, all configuration is complete, and each handset should be able to call between each other using their extension numbers.