CTD Customers Talk…
CTD is model for distributors. We sell other phone systems that we purchase through the manufacturers guidelines, and lets just say that from sales to support it’s a night and day difference. I actually cringe when I have to call that other distributor. Keep up the great work, it’s a pleasure working with CTD, especially Joy!
I wanted to give kudos to your support team. I don’t think there has ever been a problem they haven’t been able to resolve or at least give me some options. You definitely have a professional class team both in support and sales.
I just wanted to express my gratitude for you and CTD and how willing you are to work with the “little guys” and help us grow. I really, really appreciate it. Thanks for all you do, it is greatly appreciated.
We have been extremely lucky to work with Joy McNevin. Joy is extremely responsive to every inquiry as well as proactively reaching out to us. At Coactive we appreciate the quality of employee you have in Joy.
I spent at least 10 hours working on a problem our with customer’s Allworx system, talking to 2 phone service providers and Allworx tech support, they were all stumped. I decided to call up you guys and left a message. David returned my call a little while later. Before I even finished describing my problem he knew what the solution was. I was extremely impressed and grateful for his help. He was very friendly and willing to explain. I just wanted to let you know he is a great asset and deserves a raise!
I think you are a very good company. Support is excellent in every way, from billing to sales to tech support. Eric is great to deal with as is Ashley. I also want to say that tech support is some of the best that I work with whether it be a vendor directly or a distributor. I want to lift up in particular both David and Ed. I worked with David recently on difficult SIP issues on an Allworx 6x. I would have failed and I’m sure eventually lost a customer if it were not for his EXPERT, friendly support. Keep those guys and gals happy! You are not the cheapest alternative. You are however the BEST value and your pricing is very good.
We order Allworx and Ericsson-LG products from CTD, and their support has always been nothing short of great.
You guys are awesome. I’m really pleased with the service, support and response thus far.
We would not have the success we are having without your support. Your technical staff is outstanding!